Customer Journey Audit

If your marketing isn’t delivering results, this audit reveals what your customers actually experience.

We uncover gaps, missed opportunities, and points where you may be losing revenue or engagement, so you can fix them fast and grow stronger.

What’s included:

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• Website UX/UI and conversion copy evaluation

• Digital mystery shopper in key channels

• Evaluation of digital customer service touchpoints (Google Business, WhatsApp, DMs, Call center, etc.)

• Action plan with fast-impact fixes and strategic mid-term projects

One-time fee starting at $2,600​